Last Updated: May 2025
At Care Assist Inc., we value your privacy and are committed to protecting your personal information. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you visit our website or use our products and services.
By accessing our website or using our products and services, you consent to the practices described in this Privacy Policy. Please read this policy carefully to understand your rights and responsibilities regarding your personal information.
Information We Collect
We may collect the following types of information:
- Personal Information: This may include your name, email address, phone number, postal address, business name, and any other information you provide when filling out forms on our website, making an inquiry, subscribing to our services, or contacting us.
- Usage Information: We may collect information about your interactions with our website and services, such as your IP address, browser type, operating system, and browsing behavior.
- Cookies: We use cookies and similar tracking technologies to collect information about your browsing preferences, such as the pages you visit, the links you click, and other actions you take on our website.
- SMS Information: If you opt in to receive SMS messages, we may collect and use your mobile number to send reminders, updates, or important service-related information. You may opt out at any time by following the instructions provided in those messages.
How We Use Your Information
We may use your personal information for the following purposes:
- To provide and maintain our products and services.
- To communicate with you and respond to your inquiries.
- To improve and personalize your experience on our website.
- To send you marketing communications, promotions, and updates if you have provided your consent.
- To monitor and analyze website usage and trends.
- To ensure a smooth and customized user experience.
- To deliver service-related notifications and updates.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties.
Your information may be shared with:
- Trusted Service Providers: We may share your information with service providers who help us operate our website and deliver services to you—only to the extent necessary for them to perform their functions.
- Legal Requirements: We may disclose your information if required by law, such as in response to a court order or government request.
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SMS Text Alerts
By using our website, you agree to receive SMS text alerts related to home health care services, updates, and important announcements. You may choose to opt in or out of these alerts at any time by following the instructions provided on our website. Your decision to receive or decline SMS alerts will not affect your ability to access other features and resources available on our site.
Note: SMS consent is not shared with third parties or affiliates for marketing purposes. Your mobile number and opt-in consent are strictly used for communications directly related to our services and offerings.
SMS Terms & Conditions
4.1.
SMS Consent & Privacy
By providing your phone number and opting in, you consent to receive SMS messages from Care Assist Inc. Your contact information will never be shared with third parties for marketing purposes.4.2.
Types of SMS Messages You May Receive
If you opt in, you may receive text messages related to:
- Account Notifications
- Customer Care
- Marketing
“Hello, this is a reminder of your upcoming home visit with [Caregiver/Nurse Name] scheduled at [Address] on [Date] at [Time]. Reply STOP to opt out of SMS messages from Care Assist Inc.”-
4.3.
Message Frequency
The number of messages you receive may vary based on your care plan or services.
Example:
“You may receive up to 2 SMS messages per week regarding your home health care appointments or billing updates.” -
4.4.
Standard Messaging Fees
Message and data rates may apply depending on your mobile carrier and plan. Charges may differ for domestic and international messaging. -
4.5.
How to Opt-In
You can opt-in to receive SMS updates in the following ways:- By submitting an online form through our website
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4.6.
How to Opt-Out
You may opt out of SMS communications at any time by replying “STOP” to any message. You can also contact us directly to request removal from the messaging list. -
4.7.
Help & Support
If you need assistance or are experiencing issues, reply “HELP” to any message.
Alternatively, visit our Contact Us page for support. -
4.8.
Additional Disclosures
- Message and data rates may apply
- Reply “STOP” to unsubscribe at any time
- For help, reply “HELP” or visit our Privacy Policy and Terms and Conditions pages
- Message frequency may vary
Your Choices
We implement a variety of reasonable security measures to maintain the safety of your personal information and protect against unauthorized access, alteration, or disclosure.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the “Last Updated” date will be modified accordingly.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us.
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